FAQ's
How long do Urban Luxe Nails last?
With proper prep and application, Urban Luxe Nails typically last 7–14 days per wear. For longer wear, use nail glue instead of the included adhesive tabs.
Can I reuse the nails?
Yes — every set is fully reusable. After removal, clean off any leftover adhesive and store your nails in the box for next time.
Are they safe for my natural nails?
Absolutely. Our press-ons are damage-free when removed correctly. The included adhesive tabs are gentle and designed for easy, non-damaging wear.
How do I remove them safely?
Soak your nails in warm, soapy water for 10–15 minutes to loosen the adhesive. Then gently lift from the sides — never pull or force removal.
What’s included in each set?
Each box contains 24 nails in multiple sizes, adhesive tabs, a mini nail file, and step-by-step instructions for a flawless at-home manicure.
Do you accept returns?
Yes — we offer 30-day returns on unused, unopened products. If your order arrives damaged or incorrect, we’ll replace or refund it right away.
Contact support@urbanluxenails.com for assistance.
How fast do you ship?
Orders ship within 24 hours on business days. Delivery typically takes 3–7 business days, and all orders include tracking.
Do you ship internationally?
We currently ship within the United States only, but international shipping will be available soon.
How can I contact support?
You can reach us anytime at support@urbanluxenails.com. We respond within 24–48 hours Monday–Friday.